Ala Garbaa
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Independent portfolio · Tunis, Tunisia

Based in Tunis · Working globally

Ala Garbaa

Tech Lead, AI & Full Stack Engineer

I design and build software that helps teams run complex operations. At Sopra HR Software, I lead engineering work and build production AI tools for incident investigation, anomaly detection, and workflow automation.

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Portrait of Ala Garbaa, Tech Lead and Full Stack Engineer
inGH

30+ people

Technical leadership

Core AI · in definition

Company-agnostic product concept

5 award-winning ideas

Innovation concepts recognized

/01

Selected work

Building useful systems for real operations.

A small selection of work, with clear context about what I contributed and what each project set out to solve.

Flagship case study•Product concept

Core AI

An independent, company-agnostic AI operations platform concept for bringing service context, investigation, handovers, and controlled automation into one adaptable workspace.

Svelte / ReactNode.jsOllamaDockerKubernetesGitLab CI/CD
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CORE AI / OPERATIONS

Operations toolkit

Illustrative
01

Operational overview

02

AI handover assistant

03

Guarded automation studio

04

Change pre-checks

05

Meeting notes & actions

Conceptual illustration. No internal production data or interface screenshots are shown.

Job Site Dispatch Agent concept thumbnail

Product concept

Job Site Dispatch Agent

A service-business dispatch workspace for turning new leads into scheduled jobs

A product concept for home-service teams that brings lead intake, crew availability, travel planning, quote preparation, and customer follow-up into one reviewable workflow. The concept is designed for service businesses globally and is not presented as a shipped product.

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Maintenance Manual Copilot concept thumbnail

Product concept

Maintenance Manual Copilot

Find cited repair guidance across equipment manuals and service history

A retrieval assistant concept for maintenance teams working across manuals, warranty documents, and prior repair tickets. Responses keep source passages and document references visible so technicians can verify guidance before acting.

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CRM Data Quality Cleaner concept thumbnail

Product concept

CRM Data Quality Cleaner

Review duplicates and repair messy CRM records with safe merge suggestions

A data-quality workspace concept that identifies duplicate contacts, malformed details, inconsistent company names, and stale records. It proposes changes for review and keeps a record of every accepted merge.

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Ad Spend Anomaly Detector concept thumbnail

Product concept

Ad Spend Anomaly Detector

Investigate campaign spend and conversion shifts before they become expensive

A marketing operations concept that brings campaign spend and conversion signals into an explainable monitoring view. It highlights unusual changes, shows the comparison window, and guides a human review before any budget action.

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/02

Recognition

Ideas recognized for their potential.

Five concepts submitted to Sopra Steria innovation challenges, exploring practical ways to improve work and services.

01

DiversifyNow

Bias-aware recruitment concept.

02

ProBienÊtreTech

Wellbeing support for healthcare employees.

03

CertifBloc

Digital identity certification concept.

04

SmartStart

Adaptive employee onboarding.

05

AccoladeAI

AI-assisted employee recognition.

These were innovation challenge concepts; their status varies. Descriptions are intentionally high-level.

Engineering with teams, from idea through operations.

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  • 2019—present

    Software Engineer & Tech Lead

    Production Operations · HR Access. Technical lead for a run team of 30+ people; building full-stack systems and production AI tools, and hosting a weekly technical sharing session.

    Sopra HR Software
  • 2019—2023

    Software Engineering

    Software engineering and information systems.

    Université Sésame
  • 2016—2019

    BSc · Computer Science

    Specialisation in web and mobile development.

    ISET Djerba

Contact

Have a complex problem worth solving?

I’m open to conversations about engineering leadership, applied AI, and full-stack product work.

ala.garbaa.pro@gmail.com
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Ala Garbaa

Tech Lead in AI and full-stack engineering, building production software and helping teams deliver reliably.

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© 2026 Ala Garbaa

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